Open Collaboration

You are the center of your plan, so we will always have personal conversations with you to ensure you are included in every decision.

Personable Team

We pride ourselves on being easy to talk to and accepting of all people. We will always go above and beyond to cater to your every need.

Our Vision

The Team at About You Consulting have a vision of providing services “to you”, “for you” and “with you”. We are authentic in our practice, whether it be Support Coordination or Positive Behaviour Support services. We will always, and at every step, collaborate with you to meet your needs, in a way that allows you to determine your own future life directions.

Our Values

The Art of We at About You Consulting’s Practice is composed of

Integrity
Innovation
Lived experience
The understanding that it takes a village to raise a child;

We will not try and convince you that we are the service for you – we SHOW you, through our Practice, that we are the service for you.

About us

About You Consulting was established through the recent changes within and across the disability sector since the pioneering introduction of the NDIS, the most important social services policy change since the introduction of Medicare in the 1980’s. The core of the NDIS is that it is an entitlement scheme, all Australian citizen’s are ‘entitled’ to access the scheme. This in itself, not only provides for the provision of services through funding but most importantly, changes the decision making dynamic, and how the participant can gain and/or maintain control of their services and ultimately over their lives.

Janine Allen (Founding Director) brings to the establishment of About You Consulting a breadth and depth of professional practice experience across the disability sector, but also a sound understanding and expertise of the lived experience. Janine subsequently has exclusively selected an elite group of practitioners to work with you, our client. Janine’s expertise has developed sound processes and procedures for ensuring high quality work, thereby, combining the Art and the Science of disability practices, to deliver a suite of services to support you.

Services

Behavioural Support

Key Messages of Behaviour Support

The primary aim of Positive Behaviour Support (PBS) is to improve the quality of a person’s life and that of the people around them. PBS should functionally provide the right support for a person, their family and friends, to help people lead a meaningful life and learn new skills without unnecessary restrictions. It is not simply about getting rid of problematic behaviour.

What is positive Behaviour Support?

PBS is a framework for providing long term support to people living with a range of disability’s, including but not limited to developmental disability, autism, and mental health concerns, who have, or may be at risk of developing, behaviours that challenge.

Positive Behaviour Support (PBS) approaches are based on a set of overarching values:

Inclusion
Choice
Participation
Equality of opportunity

The PBS framework helps us understand the reason for the behaviour so:

we can better meet people’s needs
enhance their quality of life
reduce the likelihood that the behaviour will happen again

The PBS framework:

considers the person and his or her life circumstances as a whole, including physical health and emotional needs, such as the impact of any traumatic or adverse life events and mental illness;
reduces the likelihood of behaviours that challenge occurring by creating physical and social environments that are supportive and capable of meeting people’s needs;
is proactive and preventative, and aims to teach people new skills to replace behaviours that challenge – and other skills that enhance the opportunities people have for independent, interesting and meaningful lives;
is likely to involve input from different professionals and include multiple evidence based approaches and treatments that come from a shared value base and are provided in a coordinated and person centered manner. These may include trauma informed care, autism specific approaches, active support and other appropriate interventions that support physical, and mental health and wellbeing.

Support Coordination

About you consulting key messages for support coordination:

Support Coordination – Coordination of Supports:
About You Consulting Support Coordination Team philosophy is to provide a service that is invested in supporting you to unlock and reveal your ambitions and desires.
The NDIS process can be overwhelming – our task is to make sense of it all for you. Implementation of your plan involves many and varied decisions, and we will walk alongside you to assist choice making and decisions. Some of these decisions may include:

Which providers will deliver which supports? Do you have a preferred providers or do you need help researching the right provider for you?
Where should you prioritize funding to get the best possible outcomes?
What are you looking for in a support staff?
These choices and decisions can drastically impact your NDIS experience. Therefore, having a highly experienced and high quality Support Coordinator makes all the difference, by viewing situations from all angles, and making sure your values are the priority.

What makes us a high quality Support Coordination Team?
We:

Adhere to the NDIS Code of Conduct;
We are savvy in NDIS speak;
Are flexible, adaptable and versatile;
Are compassionate;
Focused on the specific goals of our clients;
Independent tenacious in our pursuit of appropriate outcomes for our client;
Work within the NDIS framework;

When looking for the right Support Coordinator for you, consider the following, and whether we can meet your needs:

Experience with or knowledge of my disability?
What specialist knowledge do you have that could assist me? (This may be age-specific knowledge, understanding of the school system or transitioning to work, language or cultural understanding, or community services experience).
What ideas do you have in mind so that I can work towards my goals?
How will you work alongside me to achieve my goals and outcomes?
How will you teach me to support myself?
What does my success look like to you?

Meet the AYC Team

JANINE ALLEN

Director/ Specialist Behaviour Support Practitioner

Janine has a vast experience in behavioural intervention for people who have a diagnosis such as:

Smith-Magenis Syndrome
Depression
Schizophrenia
Bipolar-Disorder
Cri Du Chat Syndrome
Acquired Brain Injury
Attention Hyperactivity Deficit Disorder
Autism
Sensory Processing Disorder
Anxiety Disorder
Prader-Willi Syndrome
Misophonia
Intellectual ImpairmentChargeSyndrome

Longitudinal Training on Assessment and Analysis of Severe and Challenging Behaviour; The Institute for Applied Behavioural Analysis (2007)
Non-aversive Behaviour Support & Basic Principals of Positive Programming; The Institute for Applied Behavioural Analysis (2007)
Comprehensive Functional Assessment & Advanced Support Strategies; The Institute for Applied Behavioural Analysis (2007)
Emergency Management and Reactive Strategies Within a Non-aversive Framework; The Institute for Applied Behavioural Analysis (2007)
Assuring Staff Consistency and the Provision of Quality Services; The Institute for Applied Behavioural Analysis (2007)
Optimal Individual Service Design; Dr Michael Kendrick (2009)
Certificate IV in Training and Assessment (2009)
Non-Violent Crisis Intervention facilitation (2012)
Non-Violent Crisis Intervention Advanced facilitation – Autism (2012)
Diploma in Disabilities (2013)
MAYBO Conflict Management facilitation (2015)
MAYBO Physical Intervention facilitation (2015)
Behaviour Support Plan Quality Evaluation Scoring Guide (BSPQEII); Centre of Excellence (2016)
Currently studying Bachelor in Social Science (Psychology)
Working in the community services sector since 1987
Working with Behaviour Support and Restrictive Practice matters since 2007

Since completing training in Assessment and Analysis of Severe and Challenging Behaviour with the Institute of Applied Behaviour Analysis in 2007, Janine has been developing Positive Behaviour Support Plans (PBSP) for a diverse group of people. Janine brings a wealth of knowledge in relation to Restrictive Practices from her years of work as a Senior Practitioner for one of the largest service providers in Queensland.

If I was a type of Cheese I would be parmesan cheese, as I appreciate the consistency of how it always enhances the food you are eating. I can come across as strong and opinionated, and I consistently rely on my instincts. People recognize that I like to be organized and thrive on setting goals.

DR FIONA J DAVIS

Specialist Behaviour Support Practitioner Contractor

Bachelor of Occupational Therapy (Major in Indigenous Health) (SCU current)
Doctor of Health Science (QUT);
Master of Mental Health (Psychotherapy) (UQ);
Master of Health Science (Developmental Disability and ASD) (USyd);
Bachelor of Social Science (Disability and Families) (ECU);
Graduate Certificate in Criminology (Forensic Disability) (UoM);
Advanced Clinical Supervision (GTB);

Dr. Fiona J Davis has clinical expertise spanning more than 30 years in the disability sector and is deeply committed to supporting the individual human rights of people with whom she works. Fiona’s areas of specialty include Positive Behaviour Support, Dual Diagnosis (MH/ID-DD/ABI), mental health interventions, Autism Spectrum Disorders, Intellectual Disability/Cognitive Impairment, and Neurological and other developmental delays. Fiona understands the lived experience of disability and the journey that families have taken – this element builds a sophistication into her practice that is inherently embedded within her style. Fiona has extensive practice and clinical expertise, has worked across Australia in a range of roles and combines her skills and experience to achieve the best possible result for an individual. Fiona is a vehement advocate for vulnerable persons of all ages, who live with disabilities/disorders, in particular around their human rights and their inherent right to live a typical life across and within their communities. Fiona’s key message is ‘translation to practice’ for the benefit of the person.

Fiona has worked at the Centre of Excellence for Clinical Innovation and Behaviour Support, has worked alongside the Director of Forensic Disability and most importantly in senior clinical and practice quality roles across a range of disability organizations. Fiona is known for her rigorous and all-encompassing Positive Behaviour Support practice, in particular for those person’s who experience a range of significant complexities not only in their lifestyle but also relative to their disability.

Fiona is one of those practitioner’s who ‘sits with you’ and ‘nuts out’ solutions that will meet your needs throughout her services. Fiona typically receives referrals by word of mouth, for this exact reason. Fiona prefers to develop long-term connectedness with her clients – it allows for innovative and creative solutions, but also fluidity in communication and supports.

If I was a type of Cheese I would be Haloumi – flavorsome, salty, always a surprise!

Carolyn Gregurke

Operations Manager

Head of Support Coordination

Carolyn is an experienced Operations Manager and with over 30 years experience in the disability sector, including extensive expertise in NDIS Operations and Support Coordination. As a senior leader at AYC since 2018, Caroln has successfully overseen multidisciplinary teams, driven service excellence, and ensure compliance with NDIS Practice Standards across multiple support Streams. With a strong focus on person-centred planning.

Ned Higgins

Support Coordinator contractor

With a strong commitment to person-centred practice, Ned brings compassion, reliability, and a solution focused approach to his role as Support Coordinator. Ned excels as supporting NDIS participants understand and implement their plans, connect with the right services, and builds their capacity to manage supports more independently. Known for his clear communication and collaborative style, Ned works closely with participants, families, and providers to ensure supports are tailored to each individuals needs.

Service Areas

Brisbane South

Gold Coast

Brisbane North

Sunshine Coast

Contact

Need additional assistance? Please contact us:

info@ayc.net.au

0499 803 830

Hours

We are open Monday to Friday, from 8:00 am to 4:00 pm.